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FixNote: a small landlord maintenance app both sides can see
Repair requests, photos, and dates that the tenant and the landlord can both see.
FixNote is a small landlord maintenance app for owners of a handful of units and the tenants who live in them. Each repair gets a dated thread holding the photo, the vendor, and the status, so both sides read the same record.
Waitlist Not built yet Updated 5 September 2026
What problem does FixNote solve?
At eleven at night the tenant in unit two texts a photo of a brown stain spreading across her ceiling, under the upstairs bathroom. You are asleep. In the morning you call a plumber, he comes Thursday, and the photo scrolls up out of the thread behind a conversation about the parking space. Six weeks on she says the leak was reported in March and nothing happened for a month. You remember April, and a plumber inside a week. Neither of you is lying. Neither of you can show anything, because the record is a text thread, a phone call that left no trace, and an invoice in a different folder. Her side of it is worse than yours. She reported a leak, heard nothing for four days, and had no way to know whether her landlord had forgotten her or was waiting on a trade. Property platforms solve this for portfolios of hundreds of doors. Nobody running a duplex and a triplex is going to buy one, so the leak goes back into the text messages where it started.
Maintenance request log
One row per repair with the unit, what was reported, who is doing the work, and the date it was resolved.
| Date | Unit | Issue | Urgency | Reported by | Assigned to | Status | Resolved |
|---|---|---|---|---|---|---|---|
Free to use. No account. Nothing you type here is stored.
What would FixNote do?
FixNote would give every unit a request link the tenant can keep on her home screen. She taps it, describes the problem, adds a photo, and says how urgent it feels to her. The request arrives as a numbered work order with the date and time already attached. You set a status she can read: received, vendor called, booked for Thursday, done. She stops wondering and you stop repeating yourself. A plumber or an electrician gets the address, the photo, and the access notes in one message without joining your account. Each work order keeps its own timeline, so a unit's history reads as a list rather than a scroll through a phone. At the end of a tenancy, or in the middle of a dispute, either side can export the whole thread with the dates and photographs intact.
How would it work?
- 1Send each unit a request link the tenant saves to her phone, with no app to install.
- 2Receive a numbered work order carrying the photo, the description, and the time it arrived.
- 3Pass the job to a plumber or an electrician with the address, photo, and access notes attached.
- 4Update the status so the tenant can see where her repair stands without texting to ask.
- 5Export a unit's full history, dates and photos included, whenever either side needs it.
Who is it for?
- An owner of a duplex who does repairs on evenings and weekends around another job.
- A tenant who wants her report of a dead water heater to exist somewhere other than a text.
- Someone running four units for a parent while answering to two other family members.
How do you set up a tenant repair request form with only email and a folder?
Pick one channel and say so in writing. Email beats text here, because email keeps the date, the photo, and the thread together, and both parties can search it years later. Send every tenant a short note: repairs go to this address, put the unit number in the subject line, attach a photo, and say when the problem started. Give the subject line a shape and hold to it. Unit number, then room, then problem. Unit 2 kitchen sink leaking under cabinet. After a year of those, your mailbox is a searchable history of the building, sorted by unit, and you built nothing. Reply the same day even when you have no answer yet. Two sentences will do: you have it, and here is what happens next. That reply is what most disagreements later turn on, and it costs a minute. When the trade is booked, reply with the day. When the work is finished, reply again and ask her to confirm the repair is holding. Her confirmation is worth more than your note saying it is done. Keep a folder per unit in whatever cloud drive you already pay for, with a subfolder per year. Drop in the photo, the invoice, and a screenshot of her confirmation. Name files with the date first so they sort themselves. If you are the tenant reading this: photograph the problem the day you notice it, with something in frame for scale, and send it by email even if you also send a text. Ask for a written reply. You are not being difficult. You are making sure the version of events six months from now has your side in it, with a date on it.
What do people use today?
| Option | Good at | The gap |
|---|---|---|
| Text messages | Instant, and every tenant already knows how. A photo arrives in seconds at any hour of the night. | The thread buries the request, dates blur together, and the tenant has no status she can check. |
| Full property management platforms | Rent, leases, screening, accounting, and maintenance in one system built for a portfolio. | Priced and shaped for volume. An owner of three units learns nine modules in order to use one. |
| A paper log or a spreadsheet | Free, and a disciplined owner can keep a genuine dated history of every unit in it. | Only the owner sees it, so the tenant cannot check anything, and the photos live somewhere else. |
| A free web form feeding a spreadsheet | Cheap, quick to build, and every submission carries a timestamp without anyone typing it. | One direction only. Nothing goes back to the tenant, and photos and vendor handoff are assembled by hand. |
What would it cost?
Free
$0
- One unit
- Dated requests with photos
- Printable maintenance log
Landlord
$8/mo
- Up to four units
- Tenant request link and visible status
- Vendor handoff with photos and access notes
- No charge to your tenants, ever
Portfolio
$20/mo
- Up to twenty units
- Export per unit or per tenancy
- Reminders for filters, detectors, and seasonal checks
Prices are proposed. Founding members lock in the lowest price if we build FixNote.
Questions people ask
What is a small landlord maintenance app?
A small landlord maintenance app is a shared place where a tenant reports a repair with a photo and a date, and the owner tracks the job through to done. FixNote would keep one numbered thread per work order that both sides can read and export.
Do my tenants have to download anything?
No. Each unit gets a web link that opens in a phone browser and can be saved to the home screen. A tenant who would rather email you can carry on emailing, and those messages land in the same work order.
Does FixNote tell me what repairs I have to make or how fast?
No. Repair duties and timeframes differ by state, city, and lease, and FixNote states none of them. The app records what was reported, when, and what was done. Questions about what is required go to your local authority or a qualified adviser.
Is this a full property management system?
No. Rent, leases, screening, and accounting stay wherever you keep them today. FixNote does one job, the repair thread, and aims to do it well enough that you stop dreading the group text from unit two.
What does the tenant get out of it?
Visibility and a record. Her report carries a time, her photo is attached to it, and the status tells her whether a trade is booked. Silence is what turns a repair into a complaint, and the status line removes the silence.
Can I use it for a single rental property?
Yes, and the free tier is built for that. One unit, one tenant, dated requests with photos, and an export whenever you want one. Nothing in FixNote assumes a portfolio or a manager in the middle.
What happens in a disagreement at the end of a tenancy?
Every work order keeps its photos, dates, and messages, and a unit's whole history exports as one file. Both sides drew from the same record while it was being written, which is the fairest thing a tool can do. What the record means is for the parties.
When will FixNote launch?
There is no date. FixNote is built only if enough owners and tenants join this waitlist and say they would use it. Joining costs nothing, and the maintenance log sheet on this page is free to print in the meantime.
Where does this stand?
FixNote is a proposal, not a product. This page collects demand from search and answer engines. Askwright builds it only if enough people join the waitlist and say they would pay. Read how this works.